Payment Policy

Effective Date: March 4, 2025

At Grichglas, we strive to provide a seamless and secure shopping experience for all of our customers. This Payment Policy outlines the methods of payment we accept, as well as important information regarding payments made on our website www.richglas.com. By using our website and making a purchase, you agree to the terms outlined in this policy.

1. Accepted Payment Methods

We accept the following payment methods for orders placed through our website:

  • Credit and Debit Cards: We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
  • PayPal: We also accept payments via PayPal. You can select PayPal as a payment option during checkout.
  • Other Payment Methods: Grichglas may offer additional payment options from time to time, which will be clearly indicated during the checkout process.

2. Payment Processing

When you place an order with us, your payment will be processed securely through a third-party payment gateway. Grichglas does not store your full payment details (e.g., credit card numbers) as all payments are handled by our trusted payment service providers.

3. Order Confirmation

Once your payment has been successfully processed, you will receive an order confirmation email with the details of your purchase. This email serves as a confirmation that your order has been received and is being processed.

Please check the details of your order carefully. If you notice any discrepancies, please contact us immediately at info@richglas.com.

4. Payment Authorization

All payments are subject to authorization and verification by your card issuer or payment provider. If your payment is declined or there is an issue with payment processing, we will notify you via email, and your order may be delayed or canceled.

5. Sales Tax

Sales tax will be applied to your order in accordance with the laws of your shipping address. The applicable tax rate will be calculated and displayed during checkout, before you complete your purchase.

6. Currency

All transactions on the Grichglas website are processed in U.S. Dollars (USD). If you are making a payment from outside the United States, your payment provider may apply additional fees, such as foreign exchange fees or processing charges. Please check with your payment provider for details.

7. Payment Security

We are committed to ensuring that your personal and payment information is secure. Our website uses encryption and other security technologies to protect your payment details during transmission. However, please note that no method of online payment is entirely secure, and we recommend that you use a secure connection when entering your payment information.

8. Refunds and Cancellations

In the event that a refund or cancellation is necessary, please refer to our Refund and Return Policy (hyperlink to refund policy). Refunds will be issued through the original payment method, and any applicable fees may apply.

9. Payment Disputes

If you have any questions regarding a payment or charge, please contact our customer service team at info@richglas.com or call us at (802) 483-0014. We will do our best to resolve any disputes in a timely and fair manner.

10. Changes to Payment Policy

We reserve the right to update this Payment Policy at any time. Any changes will be posted on this page, and the updated effective date will be reflected at the top of this policy. Please review this policy periodically to stay informed of any changes.

11. Contact Information

If you have any questions regarding our Payment Policy or need assistance with making a payment, please contact us at: