Privacy Policy

Effective Date: March 4, 2025

At Grichglas, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.richglas.com or use our services. By accessing and using our website, you agree to the practices outlined in this policy.

1. Information We Collect

We may collect personal information that you provide to us directly, such as:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information

Additionally, we may collect non-personal information automatically when you visit our website, including:

  • IP address
  • Browser type
  • Device type
  • Pages viewed and interaction with our website

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders
  • To communicate with you regarding your orders, inquiries, or customer service requests
  • To improve our website and enhance user experience
  • To send promotional emails or newsletters (if you have opted in)
  • To prevent fraud and ensure the security of our website

3. How We Protect Your Information

We implement security measures to protect the personal information you provide on our website. This includes encryption technology and other security protocols to safeguard your information during transactions. However, please note that no method of online transmission or storage is completely secure.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted third-party service providers who assist in operating our website and fulfilling your orders, but only if those parties agree to maintain the confidentiality of your data. We may also disclose information if required by law, such as to comply with a subpoena, legal process, or to protect our rights.

5. Cookies and Tracking Technologies

Our website may use cookies to improve your experience by remembering your preferences and tracking your usage. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. However, please note that some parts of our site may not function properly without cookies.

6. Your Rights

You have the right to:

  • Access and update your personal information
  • Request the deletion of your personal information
  • Opt-out of receiving marketing communications at any time by following the unsubscribe instructions in our emails or by contacting us directly.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. When we make changes, we will post the updated policy on this page and update the “Effective Date” at the top. Please review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us: